Privacy Policy

Introduction

robruh.com operates the website https://robruh.com, which provides the SERVICE. This page informs visitors of our policies regarding the collection, use, and disclosure of Personal Information. By using our Service, you agree to the collection and use of information as described in this policy.

Information Collection and Use

For a better experience, we may require you to provide certain personal information, including your email for newsletters and Stripe for payments. This information is used to facilitate transactions and communicate with you.

Log Data

We collect information your browser sends when you visit our site ("Log Data"). This may include IP address, browser type, pages visited, time spent, and other statistics. We use PostHog to analyze this data to improve our services.

Cookies and Local Storage

We use cookies and similar browser storage to operate the site and to understand how it is used. We do not use them for advertising or cross-site tracking. You can control, block, or clear cookies at any time through your browser settings; blocking non-essential (analytics) cookies will not prevent you from browsing or buying.

Essential cookies keep you logged in, hold your cart, and protect against forgery (CSRF). One cookie also links you to your purchase so we can deliver your account credentials securely on the success page.
Analytics cookies help us understand how visitors use the site (which pages, how long, where they came from). We use a first-party visitor ID and PostHog. In our own analytics records, IP addresses are stored only as a salted, daily-rotating hash rather than in raw form. When you place an order, the IP address used for that purchase is retained with the order record for fraud prevention.
Payment cookies are set by Stripe (__stripe_mid, __stripe_sid) when the checkout loads. Stripe uses these for fraud prevention. We do not control them; see Stripe's privacy policy.

Your browser also stores small amounts of data locally (localStorage, sessionStorage) for things like remembering you've subscribed to the newsletter, keeping live-chat history on your device, and not re-showing a popup you've already dismissed. This data stays in your browser and is not transmitted to us except when needed to complete a request you initiated.

You can clear cookies and local storage at any time through your browser settings. Doing so may sign you out, empty your cart, or cause introductory popups to reappear.

Service Providers

We use third-party services (currently Stripe for payment processing and PostHog for product analytics) to operate the Service. These providers have access to your Personal Information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Security

We use commercially acceptable means to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

Links to Other Sites

Our Service may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their Privacy Policies when visiting.

Children's Privacy

We do not knowingly collect data from children under 13. If you become aware that a child has provided us with personal information, please contact us to take necessary actions.

California Consumer Privacy Act (CCPA)

Right to Know: You can request what personal data we collect and why.
Right to Delete: You may request the deletion of your personal information.

To exercise your rights, contact us at bruh@robruh.com. We will process your request within 45 days.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective when posted on this page. Check back often for updates.

Contact Us

If you have any questions about this Privacy Policy, contact us at bruh@robruh.com